Identify
Confirm the manufacturer, product, purchaser and installation record.
Warranty information
Start With the Product and the Written Terms
Coverage depends on the manufacturer, exact product, application, purchaser, installation record and cause of the concern.
Before submitting
Gather the installation records
Locate the invoice, warranty certificate, exact product and shade, installation date, affected glass and clear photographs. Do not remove the film or repair the area before receiving direction.
Document
Photograph the full glass, affected area, edges and any related impact or event.
Review
Compare the concern with the current written manufacturer terms.
Manufacturer programs
Warranty information by brand
The written certificate supplied for the installed product controls. Links below provide product context and current manufacturer sources.
Autobahn automotive film
Manufacturer defect coverage and eligibility depend on the installed series and certificate. Autobahn currently publishes one-time No-Fault benefit limits up to $75 for Black, $150 for Black Ceramic, $250 for Ceramic i3 and $350 for Ceramic i3+. Confirm eligibility, exclusions and current terms before relying on a benefit.
Hüper Optik automotive and architectural film
Coverage varies by product, application and purchaser. Review the certificate issued for the installed film and confirm glass-related limitations separately.
Edge Film Technologies
Edge product warranties vary across automotive, architectural, decorative and security families. Use the exact written terms; do not assume that No Hassle and No-Fault programs are interchangeable.
Decorative Films, SOLYX and SOLYX iQ
Warranty length and suitability depend on the exact product, substrate, environment and installation. Confirm interior, exterior, wet-area and specialty-product terms.
3M FASARA glass finishes
Coverage depends on the selected finish, substrate, application and current 3M documentation. Retain the product code and project records.
Avery Dennison architectural film
Coverage varies across solar-control, exterior, safety and specialty systems. Confirm the exact data sheet and warranty issued for the project.
Ready to submit?
Start a documented warranty review
Submission begins a review and does not guarantee coverage, replacement approval, glass coverage or accidental-damage benefits.